Heat Pump FAQ's: Air sourced Heat Pump Questions

 

What sort of properties are suitable for an air source heat pump?

Air source heat pumps are a suitable complete or partial solution for the majority of existing houses as well as new builds. Most properties that can achieve a reasonable level of thermal insulation could be suitable for an air source heat pump. In order to achieve the highest levels of efficiencies, all properties should have been updated with the basic thermal improvements i.e. cavity wall installation, loft insulation and double glazing. The air source heat pump then needs to be able to meet the maximum heat demand of the property under its maximum (coldest) conditions.
 
Can an air source heat pump be used in conjunction with other technologies?
 
Yes, with suitable control systems, air source heat pumps can be operated to act in either a lead or support mode with any other fossil or renewable heating technology.

 
 
Will Ecodan work in my home?
 
The heat loss of your home needs to be calculated to ensure that Ecodan will give sufficient space heating. As a guide a modern house has a heat loss of approximately 50W/m2. So Ecodan would be able to heat a home up to 180m2 (based on a 9kW output). Careful consideration with older buildings needs to be taken, the heat loss of these homes can be much higher than in modern well insulated properties.
 
 
How do I buy an Ecodan system?
 
Ecodan needs to be bought and installed by an Approved Ecodan Installer with the right qualifications. Mitsubishi Electric can provide you with details of your nearest installer.
 
How much will installation cost me?
 

Installation costs vary from property to property, but as a guide, costs will be similar to that of a conventional gas boiler. A competent installer should take 1 – 2 days to install and set up the Ecodan system. For new build, as no gas supply is required, costs are actually cheaper.

How easy is it to install Ecodan?

Many house builders are installing Ecodan in new homes. If you have an older property, Ecodan is straightforward to fit and one of our Approved Ecodan Installers will take 1 to 2 days to install and set it up. Unless the property is over 30 years old, the existing radiators can potentially be used. Our specially trained installers will give all the advice needed. 

 

How can I ensure Ecodan has been installed correctly?

 

The following items are crucial for a satisfactory installation and your Approved Ecodan Installer should be aware of these:

  • Unit Location
  • Pipe work Insulation
  • Anti Vibration Mounts
  • Anti Vibration Connections (flexible hose, supplied loose)
  • Consideration in retrofit situations
  • Frost Protection of system
  • Condensate removal
  • See Install manual for full description of these points   

 

      

 

How much space do I need for the Ecodan outdoor unit?

Ecodan is approximately 950mm tall by 950mm wide and has a depth of 330mm. Sufficient ventilation space is required at the front of the unit (1m) and at the back of the unit (250mm).

 

Where does my gas boiler go in the installation?

There is no need to have a gas or oil fired boiler in an Ecodan installation.

 
 
Can I put a heat pump in the loft space – can I do this with Ecodan?
 
Unless the property has been specifically designed to incorporate a heat pump in the loft space we would not recommend this type of installation. A heat pump in heating mode will generate large volumes of very cold air. This could affect the temperature of any enclosed space (unless the heat pump is completely ducted to outside). In addition heat pumps do generate a small amount of vibration. Unless very carefully designed the inclusion of a heat pump in a loft space could cause occupant disturbance. Provision for condensate removal would also have to be made.

 
 
What capacity is Ecodan, and what electrical power do I need?
 
Ecodan can provide 5kW to 14kW of heating load. As it has been designed for the domestic market single phase power is suitable. Come April 2009, a 3-phase system on the 14kW system only will be available.

 
 
Will Ecodan work with my existing radiators?
 
New build properties will have the radiators correctly sized for Ecodan. For retrofit applications in newer homes, existing radiators are likely to be of suitable size and performance to cope with the lower flow temperatures provided from Ecodan. In older homes with older radiators this may not be the case. In all installations Mitsubishi Electric would recommend checking design of all radiators. Before installing Ecodan - additional or larger new radiators may be required. 

  
Do I need low surface temperature radiators?
 
Low surface temperature radiators are not needed. These radiators work with conventional high temperature systems and the low surface temperature is a safety feature to prevent burns.

 
 
   What kind of protection do I need for my sanitary hot water?
 
WRAS (Water Regulation Advisory Scheme) guidelines state that hot water needs to be stored above 60oC and distributed at no less than 55oC to prevent microbial growth (legionella). However, in recommendations it states that hot water should be distributed less than 50oC to avoid risk of scolding. Under G18.5 of the Water Regulations, terminal fittings or communal showers should be supplied through thermostatic mixing valves so water temperatures do not exceed 43oC.
Ecodan has built in controls to perform the prevention of microbial growth (legionella) by weekly boosting the water temperature to over 60oC to sanitise the system, therefore water can be stored at lower temperatures for maximum efficiency.

 
Are there any special requirements during Winter?

During the cold spell please ensure the correct amount of inhibitor is put in the system to prevent it from freezing.

Recommended inhibitors are Fernox ALPH11 or Sentinel X500 

Is it possible to combine radiators and underfloor heating in the same system?

Yes. The water flowing through the radiator circuit will be the same temperature as the water flowing through the underfloor heating circuit.The radiators will need to be sized using the water temperature of the underfloor heating circuit.

 
 
Can Ecodan be linked to a solar thermal system to provide 'automatic' switching betweeen the two(e.g. the heat pump will only kick in for hot water generation if the solar is not effective or has raised stored water temperatures as far as it can due to weather conditions)?
 
Solar thermal can be incorporated into a heat pump system using a twin coil cylinder. The solar output heats the tank during the day leavinfg any difference between actual and desired tank temperature to the heat pumpduring its programmed heat up time. An accumulator can also be used in conjunction with an unvented cylinder, which are popular in solar thermal systems to ensure higher use of energy available.

 
Can Ecodan be connected to a thermalstore or a buffer store and if not recommended why?
 
Buffer vessels are normally used with fixed speed compressor heat pumps because of the inefficiencies of the unit in constantly turning fully on and off. Inverter driven compressors such as the Ecodan alleviate the need for such a vessel as they can vary their output between on and off, therefore delivering the output required. Heat pumps can be used in conjunction with thermal stores and many manufacturers produce these with heat pump and solar thermal functionality in mind.

 

 

How much does an air source heat pump cost?

Air source heat pumps are now supplied by an increasing number of manufacturers with different capabilities and variable quality. They come in a variety of capacities to suit different types and sizes of properties. Therefore it is difficult to determine an exact cost for a full installation due to the amount of variables. Please contact NuTech for a detailed Quote.

  How much will installation cost me?
 
Installation costs vary from property to property, but as a guide costs will be similar to that of a conventional gas boiler. A competent installer should take 1 - 2 days to install and set up the Ecodan system.

Will I save money by fitting Ecodan?
 
From data provided by BRE testing (the UK's leading centre for independent advice for the built environment) and from case study analysis running costs can be reduced over a conventional gas boiler by approximately 35%. These saving are achieved using standard tariff electricity.
  
How can air source heat pumps alleviate fuel poverty?
 
Because of the energy conversion efficiencies within an air source heat pump, the running costs against the other main gas, oil or direct electric heating systems are significantly reduced.

Is this a renewable energy system? Can I get a grant?
 

    Since Ecodan is so energy efficient it is being classified as a renewable energy source (because it harvests free energy from the air), and you can obtain a grant for installation from the following sources

Ireland

The Ecodan heat pump is covered under phase 3 of the Sustainable Energy Ireland (SEI) Greener Home Scheme (GHS) making the homeowner of each retrofit installed Ecodan heat pump eligible for an SEI grant of €2000. Please refer to http://www.sei.ie/grants/greenerhomes for latest information on grants available. (* T+C as defined by sei apply)

Uk

The complete range of single-phase Ecodan low carbon residential water and space heating products has received full accreditation for the Government’s Microgeneration Certification Scheme (MCS).For details on how the homeowner can apply for a grant, please see www.lowcarbonbuildings.org.uk/how(* T+C as defined by lowcarbonbuilds apply)

 

 

How much does an air source heat pump cost?

 

   Air source heat pumps are now supplied by an increasing number of manufacturers and come in a variety of sizes, have different capabilities and are of variable quality. Therefore there is a wide range of prices. A high quality, efficient replacement package for a traditional boiler system should be expected to cost £1500 to £5000. As air source heat pumps become increasingly commoditised, it can be expected that these figures will decrease.
 
 
Are air source heat pumps classed as a renewable technology?
 
Within the Climate Change and Sustainable Energy Act (Sources of Energy and Technologies), yes. Here air source heat pumps are defined as a microgeneration technology. However, there is still debate as to whether air source heat pumps can be truly classed as a renewable technology if the primary power (the electricity) does not come from a renewable source.

 

How can air source heat pumps alleviate fuel poverty?

Because of the energy conversion efficiencies within an air source heat pump, the running costs against the other main gas, oil or direct electric heating systems are significantly reduced.

 
What is meant by 'clean grid' and why does this matter to air source heat pumps?
 
As the UK introduces more renewable electrical generating technologies (i.e. nuclear and wind) to meet its 2020 renewable obligations, the amount of CO2 emitted for every kilowatt of energy produced will reduce, which in turn will reduce the carbon emissions attributed to the air source heat pump operation, making it even more favourable against other traditional heating systems.

Can I reduce my Carbon footprint by using Ecodan?
 
Carbon footprint is a measure of carbon emissions based on energy consumption per kWhr and fuel type used i.e. direct electric/oil/lpg/gas or electric heat pump. The Ecodan can save approximately 45% of the average yearly CO2 based on a gas fired boiler, and even more on coal, oil and direct electric.
 
 
 
 

How does Ecodan help reduce carbon emissions?
 
  Because Ecodan's output efficiencies are in the seasonal order of 3 to 3.5 (i.e. 300% to 350%), the actual amount of electrical energy consumed from the national grid is dramatically reduced. So even taking in to account the reduced CO2/kW for gas (0.19) against CO2/kW for electricity (0.43) Ecodan emits far less CO2 than even the highest efficiency condensing gas boiler.
  

 

Ecodan is a heat pump boiler, what is a heat pump?

A heat pump is a refrigerant based system, (like your refrigerator at home). The system can absorb low grade heat from the air (air source), water (water source) or ground (ground source), and raise its temperature efficiently to be suitable for space heating and/or hot water. Ecodan is an air source heat pump system and can provide water temperature up to 60oC (without backup electric heater) in ambient temperatures as low as -10oC.
 
 


How does an air source heat pump differ from a ground source heat pump?

Ground source heat pumps draw on the absorbed energy stored in the earth whereas air source heat pump collects thermal energy within the air which is renewed daily by the sun.


Can an air source heat pump provide all the necessary heat & hot water for a house?

 

  Yes, you just need to ensure that the air source heat pump is sized to meet the maximum heat load conditions for the property. Also to meet a varying space heating load we would recommend that only a variable output air source heat pump be considered.   


Can an air source heat pump be used in conjunction with other technologies?
 
Yes, with suitable control systems, air source heat pumps can be operated to act in either a lead or support mode with any other fossil or renewable heating technology.


 Heat pumps are noisy aren't they?
 
Some heat pumps make more noise than others. Older technology such as those with fixed speed compressors are relatively noisy compared to the new generation of inverter driven heat pumps. Ecodan is market leading and has a noise rating of 49dBA at 1m at full capacity which is very quiet. Many other heat pumps have a noise level of 3dBA more than Ecodan, this may not sound much but as sound is measured on a logarithmic scale 3dBA is double the noise level.


What difference will the homeowner experience if they use Ecodan instead of a traditional boiler?

You will experience a gentler more consistent heat within the room. Not like the pulses of high temperature we currently experience having oversized radiators and boilers. The central and radiator controls work in exactly the same way.


Will Ecodan work when it's cold outside?

Yes, Ecodan works at temperatures as low as -20ºC, which is highly unlikely in the UK. The Ecodan system is designed to operate at the optimum efficiency level at any time of year. Its technology will automatically regulate the system so that it never uses more energy than needed at any given time, making it one of the most energy efficient ways to heat a home and provide hot water.
 

Will the home still be warm enough?
 
Traditional radiators work with on-off bursts of heat to maintain the desired room temperature. Ecodan is different because it supplies water to the radiators at a lower, but constant temperature. The temperature of a home can still be set using a normal thermostat, but the heating will be constant and more controlled - which also costs less money.


Can the system provide cooling?

Although Ecodan is a reverse cycle heat pump the current package is not designed for cooling applications. Refrigerant based fan coils can not be attached to the system as all the refrigerant is contained in a sealed system similar to the set up found in a fridge.


  Will the water still be warm enough?
 
There is no noticeable difference in the supply of hot water - Ecodan can supply water up to 60ºC.


What temperature should I supply my heating and hot water at?
 
   Heating water according to the latest Part L1A and B (section 8 of Domestic Heating Compliance Guide 2006). Efficiency of Ecodan increases the lower the water temperature and the higher the ambient temperature. Typically, Ecodan supplies water to radiators at 45oC and underfloor heating systems at 35oC. Further increases in efficiency are achieved by varying the water temperature in relation to the ambient air temperature. For sanitary hot water Ecodan supplies water at 53oC. Ecodan is unique as it allows you to set different water temperatures for heating and sanitary hot water.


Ecodan is inverter driven, what does this mean?
 
Ecodan has an inverter driven compressor, this means the system will accurately match the heating load by ramping up or down in small steps as required, with reduced stop/start and no power surges which are found in non inverter driven systems. The benefits are a very low start up current of 5amps and low running currents.


How is the compressor frequency controlled?

Ecodan monitors the actual leaving water temperature and has a given set point temperature according to the ambient temperature. The larger the variation between these two temperatures, the higher the compressor speed.


Is there a need for an additional buffer tank to ensure that the water temperature does not drop during degrost?

No. The defrost period is 2-4 minutes. This may happen up to twice an hour on particularly cold and hunid days. However the indoor temperature will not drop below the required level during defrost periods.
 

 

 

Ecodan is a heat pump boiler, what is a heat pump?

A heat pump is a refrigerant based system, (like your refrigerator at home). The system can absorb low grade heat from the air (air source), water (water source) or ground (ground source), and raise its temperature efficiently to be suitable for space heating and/or hot water. Ecodan is an air source heat pump system and can provide water temperature up to 60oC (without backup electric heater) in ambient temperatures as low as -10oC.


How easy is it for the UK market to 'move' to air source heat pumps?
 
To fit an air source heat pump requires normal domestic plumbing skills; hence we already have the trained labour force and infrastructure to support this technology.
How many air source heat pumps are expected to be sold in the UK this year and next year?
 
It is loosely estimated that air source heat pump market will be 3000 units for 2008 but that this will significantly increase year on year.
How has air source heat pump technology changed recently?
 
Air source heat pump technology directly benefits from developments within the air conditioning (air to air) industry. Efficiencies within air to air have dramatically (3 fold) improved within the last three/four years.
Are air source heat pumps new and where have they been used already?
 
Air source heat pumps have been used as a heating technology for over twenty years. Within Sweden 98% of all new build properties are fitted with heat pumps, either ground source or air source.

 
 
 
 
   Are there any particular parts of the UK housing market for which the air source heat pump is most/least suitable?
 
Domestic heating oil price in the UK makes the installation of an air source heat pump commercially compelling, even taking into account the premium you have to pay for this low-volume technology. Another point worth considering is that significant numbers of those in fuel poverty live in off-gas grid locations, hence their status, and the widespread adoption of this technology would significantly help in this area. Also, because of the low carbon emissions nature of this technology homes, having to meet higher levels of the Code for Sustainable Homes are also particularly well suited.
 
Other energy efficient technologies have promised to be a significant 'solution' but have failed to deliver - why should air source heat pumps be any different?
 
  • Firstly, air source heat pump technology is not new, it's been around for many years, is well understood and we only need look towards the Scandinavian countries to see it can be adopted on a large scale and work in significantly harsher conditions than we experience within the UK.
  • Secondly, we already have a trained skilled plumbing work force who, with the minimum amount of additional training, have all the skill sets to design, apply, install and maintain this technology.
  • Thirdly, the manufacturing capability already exists to up scale very quickly to meet any potential increase in demand.
 

 

 

Ecodan is a heat pump boiler, what is a heat pump?

A heat pump is a refrigerant based system, (like your refrigerator at home). The system can absorb low grade heat from the air (air source), water (water source) or ground (ground source), and raise its temperature efficiently to be suitable for space heating and/or hot water. Ecodan is an air source heat pump system and can provide water temperature up to 60oC (without backup electric heater) in ambient temperatures as low as -10oC.
 
 
How easy is it for the UK market to 'move' to air source heat pumps?
 
To fit an air source heat pump requires normal domestic plumbing skills; hence we already have the trained labour force and infrastructure to support this technology.
 
 
How many air source heat pumps are expected to be sold in the UK this year and next year?
 
It is loosely estimated that air source heat pump market will be 3000 units for 2008 but that this will significantly increase year on year.


How has air source heat pump technology changed recently?
 
Air source heat pump technology directly benefits from developments within the air conditioning (air to air) industry. Efficiencies within air to air have dramatically (3 fold) improved within the last three/four years.
 
  
Are there any particular parts of the UK housing market for which the air source heat pump is most/least suitable?
 
Domestic heating oil price in the UK makes the installation of an air source heat pump commercially compelling, even taking into account the premium you have to pay for this low-volume technology. Another point worth considering is that significant numbers of those in fuel poverty live in off-gas grid locations, hence their status, and the widespread adoption of this technology would significantly help in this area. Also, because of the low carbon emissions nature of this technology homes, having to meet higher levels of the Code for Sustainable Homes are also particularly well suited.
 
 
Where will Ecodan units be made?
 
The UK has already started to see air source heat pumps being imported from across the world with greater volumes coming from Japan and China. Mitsubishi Electric are looking at moving the production of the air source heat pump to their factory at Livingston, Scotland
 
 

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